Privacy Policy STRYDE GROUP | STRYDE+ and STRYDE Giveaways
Last updated: 16 September 2025 (AEST)
1. Introduction
The Stryde Group and its related bodies corporate (we, our, us) recognise the importance of protecting the privacy and rights of individuals in relation to their personal information. This document is our privacy policy and it tells you how we collect and manage your personal information.
2. Advertising and Cookies
Google Advertising Cookies
Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites on the Internet. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our sites and/or other sites on the Internet.
You may opt out of personalized advertising by visiting Google Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info/choices/.
Third-Party Ad Networks
We use Google AdSense and other third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to this and other websites (not including your name, address, email address, or telephone number) in order to provide advertisements about goods and services of interest to you.
The cookies of other third-party vendors or ad networks may also be used to serve ads on our site. For information about these vendors and ad networks, and to opt out of their use of cookies, please visit their respective websites.
Who We Are
Stryde Property Group Pty Ltd, trading as STRYDE+ (strydeplus.com) and STRYDE Giveaways (strydegiveaway.com). References to "STRYDE", "we", "us" and "our" cover both sites and related services.
2. What is Personal Information?
When used in this privacy policy, the term "personal information" has the meaning given to it in the Privacy Act 1988 (Cth). In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.
3. Personal Information We Collect
We may collect your name, mailing or street address, email address, telephone number, facsimile number, age or birth date, profession, occupation or job title, governmental identification details and any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence.
Identity Information
- • Name, date of birth
- • Postal address
- • Government ID details
Contact Information
- • Email address
- • Phone number
- • Social media handles
Account Information
- • Login credentials
- • Competition entries
- • Membership tier
- • Purchase history
Technical Information
- • IP address
- • Cookies & analytics
- • Device information
We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our website.
4. How We Collect Your Information
We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect in ways including:
Direct Collection
- • Through your access and use of our website
- • By telephone, letter, fax or email
- • During conversations with our representatives
- • By contracting with us
- • Entering competitions or promotions
- • Completing surveys or providing feedback
Third Party Sources
- • Credit reporting agencies
- • Law enforcement agencies
- • Government entities
- • Your representatives (lawyers, accountants)
- • Your employer
- • Publicly available sources
5. How We Use Your Information
We collect personal information about you so that we can perform our business activities and functions and provide the best possible quality of customer service. We collect, hold, use and disclose your personal information for the following purposes:
- •To provide products and services to you and to send communications requested by you
- •To answer enquiries and provide information or advice about existing and new products or services
- •To operate memberships, run giveaways, and deliver prizes
- •To provide you with access to protected areas of our website
- •To assess performance and improve website operation
- •For administrative, marketing, planning, product development, and quality control purposes
- •To prevent fraud and comply with applicable laws
- •To process and respond to any complaint made by you
Important: Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.
6. Cookies & Tracking Technologies
When you access our website, we may send a "cookie" (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer and keep track of your activity on our website. We use cookies to measure traffic patterns and research our users' habits to improve our online products and services.
Your Choice: Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them, or use our cookie banner to manage preferences.
We may also log IP addresses (electronic addresses of computers connected to the internet) to analyse trends, administer the website and track users' movements.
7. Information Sharing & Disclosure
We may disclose your personal information to:
Service Providers
Our employees, contractors and service providers for operating our website or business, including web hosting providers, IT administrators, payment processors, couriers, and professional advisors.
Business Partners
Suppliers and third parties with whom we have commercial relationships for business, marketing, and related purposes.
Regulatory Bodies
Government agencies and regulators for trade permits, compliance, and legal obligations.
We may combine or share any information that we collect from you with information collected by any of our related bodies corporate within Australia.
8. International Data Transfers
We may disclose personal information to our related bodies corporate and third-party suppliers located overseas for some of the purposes listed above. We take reasonable steps to ensure that overseas recipients do not breach privacy obligations relating to your personal information.
Countries Where Data May Be Stored
9. Direct Marketing Communications
We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent via mail, SMS, fax and email, in accordance with the Spam Act 2003 (Cth).
Opt-Out: You may opt-out of receiving marketing communications from us at any time by contacting us or using the opt-out facilities provided in the marketing communications, and we will ensure your name is removed from our mailing list.
10. Your Rights & Choices
Access Your Information
You may request access to any personal information we hold about you. We will try to provide suitable means of accessing it (by mail or email). A fee may apply to cover administrative costs.
Correct Your Information
If you believe information we hold is incorrect, incomplete or inaccurate, you may request us to amend it. We will not charge for corrections.
Delete Your Information
You may request deletion of your personal information, subject to legal and operational requirements.
Lodge a Complaint
Contact us with privacy concerns. Complaints may be escalated to the Office of the Australian Information Commissioner (OAIC).
There may be instances where we cannot grant you access if doing so would interfere with the privacy of others or result in a breach of confidentiality. If that happens, we will provide reasons for any refusal.
11. Consequences of Not Providing Information
If you do not provide us with requested personal information, some or all of the following may happen:
- •We may not be able to provide the requested products or services to you, either to the same standard or at all
- •We may not be able to provide you with information about products and services that you may want
- •We may be unable to tailor the content of our websites to your preferences and your experience may not be as enjoyable or useful
12. Security Measures
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification or disclosure. However, as our website is linked to the internet, and the internet is inherently insecure, we cannot provide absolute assurance regarding the security of transmission of information you communicate to us online.
Important: Any personal information or other information which you transmit to us online is transmitted at your own risk.
13. Third-Party Links
Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third-party website and we are not responsible for the privacy policies or content of any third-party website. Third-party websites are responsible for informing you about their own privacy practices.
14. Privacy Complaints Procedure
If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it. We will deal with the complaint in accordance with our current Complaints Handling Procedure.
We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We aim to ensure that your complaint is resolved in a timely and appropriate manner.
15. Contact Information
If you have any questions about this privacy policy, any concerns or feedback regarding the treatment of your privacy, please contact our Privacy Officer:
Alternative contact: support@strydepg.com
This privacy policy was last updated on 16 September 2025 (AEST). We may update this policy from time to time.